frequently asked questions

When will my order arrive?

Our processing time is currently 1-2 weeks. Please keep in mind that this business is a one woman show! If you need your order faster, please don't be afraid to reach out to us at zigphieandco@gmail.com.

How strong are your collars?

Our collars are made with nylon webbing underneath fabric, so they can withstand 600 pounds of pull. However, ZigPhie and Co is not responsible for the MISUSE of our products.

How do I wash my accessories?

Please spot clean your accessories.

Any other questions?

Please reach out to us via chat button or email us at zigphieandco@gmail.com